We deliver to the whole of London, Birmingham, Slough, Reading, Hemel Hempstead and Luton. If you’d like delivery in an area, we don’t currently service, you can send a request to Hello@lolascupcakes.co.uk.

We deliver from 7am-10pm, 7 days week.

We offer 2-hour time slots for most of the addresses we service, as well as a range of more flexible windows at more affordable prices.

Driver Delivery:

Our entire fleet is refrigerated, which guarantees your cakes safe arrival. Our cakes are best enjoyed at room temperature, and need 2-3 hours at room temperature to soften, so try to arrange for your delivery to arrive a few hours ahead of your celebration wherever possible.

On the morning of your delivery you will receive a reminder from us notifying you of your delivery. When our driver is on their way to you with your delivery, you will receive a text or email, providing you with a tracking link that allows you to follow the driver to your door, or make contact as necessary.

This means you can pop out, live your life, and then head home when your cake is nearby. You’ll receive a further confirmation, once the delivery has been completed.

If you’ve opted for an all-day delivery, we may be able to give you some guidance as to when your delivery may arrive - just give our customer service team a call on 0330 058 9525.

If you are not available to receive the delivery, we’ll attempt to make contact with you and look to leave the delivery in a safe place with your permission. If we bring it back to our bakery, we will contact you to make alternative arrangements.

We currently operate a fleet of ULEZ Euro 6 compliant vehicles, and as part of our fleet have 4 Renault Kangoo ZE, fully electric vans. This means you don’t have to worry about the carbon footrpint of your sweet treats! All deliveries are grouped into areas and time zones, and our delivery system aims to minimise fuel and driver mileage to ensure our service to you is as environmentally responsible as possible.

Simply visit the locker location on your chosen delivery day, input the code sent in your confirmation email and retrieve your items. Our lockers allow you to pick up your item(s) from 09:00 – 00:00 on your chosen day. Click here for more info.

Can’t pick up in time? Our drivers will bring your item(s) to the nearest store if it has not been collected in time. If you have any problems, contact our customer service team on 0330 058 9525.

For Brownie delivery information, please visit our brownies page here.