We are a family run company, striving to deliver a fantastic celebration experience to our customers country wide. Our business has grown in ways we couldn’t have ever thought possible, thanks to the hard work and creativity of our teams.
The perks of the job
Develop yourself
You’ll find opportunities to join an English language course, or a budget for courses to focus on things that are important to you.
Grow with us
Opportunity for rapid progression. Many of our managers started at the bottom (now we’re here).
Choose your equipment
We know some people are apples and some are oranges, so we let you choose what you’d like.
Days out and events
Go karting, Minig golf, Food events or just pub lunch
Monthly Bonus
If you go the extra mile and do outstanding work, you''ll receive something back for it. Many depts have monthly bonus schemes.
Cycle to work
On ye'r bike - We want to do as much as we can for the planet and help you stay healthy, using the tax efficient cycle to work scheme
Discounts on everything
On cakes, cupcakes, flowers and everything else.
Birthday on us
Why work at a cake company if you don't get a cake on your birthday
Look to the future
We have a great pension scheme in place so you won't have to worry about your future.
Parents welcome
We take maternity and paternity leave very seriously and have great schemes in place to support you
Paid Birthday off
Go and enjoy yourself...
Plus many more...!
Some of the perks differ depending on your role within the company.
Role
Our customer experience team are at the heart of our company, when things don’t go to plan, they are there to make sure our customers celebration goes as planned, even if that means making a small miracle.
You’ll be handling customer calls, live chats, emails and liaising with our transport team. You’ll also find yourself helping customers select the perfect cake for their celebration, or organising the next big corporate order for one of our clients.
Flexibility is key, we operate 7 days a week, from 7am-9:30pm, and this role is best suited to someone who isn’t looking for the 9-5pm.
Required Experience
Are you good at problem solving and thinking on your feet? Our Online Customer Services team are always here to help our customers and ensure we provide the best service possible.
We help many different departments within the company from the stores to the decorators so you must be a great communicator who has a friendly approach.
We are looking for someone who likes a challenge, aims to please as well as loving cake so much you can talk about it for hours a day. Previous experience is preferred but not required..
Apply
Role
Making the cakes is only half the battle!
Join our transport & logistics team who are the backbone of our company heading out onto the roads to deliver our customers’ orders. You’ll be driving within a fleet of maintained and highly spec’d vehicles, delivering joy and celebrations to customers in and around the London Area.
Starting rates from £10p/h with performance related bonus schemes and a whole host of other perks to keep you happy whilst on the road.
Our teams set off at 7:30am each day, and you can expect to deliver up to 40 orders a day before returning back to the bakery.
Did we mention almost 40% of our fleet is electric ?
Required Experience
You will need a full UK Driving Licence
You must be ever the age of 25 Years
You must have a clean Driving Licence.
Apply
Role
Based in North West London, you’ll be joining a group of creative and passionate people looking to share with our customers the story behind our product and brand. No two days are the same in the Marketing team, so if you’re creative, hard-working and have relevant expertise you think could add value to our team, please get in touch!
Required Experience
If you've got a can-do attitude, are brimming with ideas, and think you've got what it takes to join our growing marketing team, we'd love to hear from you!
We're especially keen to hear from people with a relevant marketing degree or equivalent design training, with relevant agency or brand experience being a plus.
Apply
Role
Fancy yourself as a master baker?
Joining us in the bakery could turn your passion into a career.
Whether you've spent time in a production kitchen, or want to get your foot in the door, our team of fun, creative and passionate cupcake enthusiasts will get you up to scratch with hand making our products in no time.
With early starts and early finishes, you'll be mixing, baking, piping and decorating your way to cake perfection!
Along with well-structured training programmes, we offer all our bakery team members opportunities in the following exciting roles:
Cake/Cupcake Decorator, Baking, Packing, Kitchen Porting, Logistics
Required Experience
The decorating shift runs from 6am until around 2pm, Sunday to Saturday. Please note that hours are flexible depending on volumes on any particular day. Some shifts will be less than 8 hours, and some will be more.
We are looking for skilled and enthusiastic cake decorators with specific experience (whether commercially or from home baking) working with buttercream, cream cheese icing and chocolate ganache .If you'd like to help us create our beautiful cakes then you should be keen to work in a high paced environment with quality, efficiency, and attention to detail as core values..
Apply
Role
With over 20 stores all over London, as well as the South East, we want you to be a part of the Lola's family.
Working in our stores is more than just a job, it'll be where you start your career! Almost all of our store managers started as a team member, something we're pretty proud of!
We don't expect you to do this alone, so expect lots of training and support along the way.
You'll get to know our bakery, head office and delivery teams who will all facilitate you in creating the most memorable customer experience, as well as all the hands-on skills you'll need to run your own business.
I mean, this is how our very own managing director started!
Required Experience
Want to be a front runner in an industry leading bakery and part of the lively, energetic and high focus team? Like a challenge of delivering world class customer service in one of our prestigious stores? If the answer is YES, we would love to hear from you!
We're looking for friendly and enthusiastic people who can speak a reasonable level of English and have a right to work in the UK, as well as understanding the importance of a tailored sales approach. Previous experience is preferred but not required..
Apply
Planet
We care deeply about the impact that our bakery and delivery vehicles have on the planet, and believe in the importance of constantly enhancing Lola’s sustainability in these areas. The values of Sir David Attenborough, namely securing a greener future for future generations, are a source of inspiration and guidance to us and ones that underpin our attitude towards our planet. Check out our approach to the environment and team wellbeing here.
People
Everything we set out to achieve at Lola’s all starts with our people. We are guided by the value of responsibility to ensure a positive, safe and meaningful experience free from harm for our people and when they come in to work, have fun, and feel comfortable in being themselves. This extends to our suppliers and supply chain too.
Trust
Trust is the lifeblood of our business, and our customers relying on us for their celebrations big or small is what keeps us focused and motivated. For us, the trust of our customers always comes first and acts as a shining light for our teams, from our brilliant bakers to our determined delivery drivers. Trust is the magic ingredient at Lola’s, and only with the trust of our customers can we win together.
Quality
Since we were founded in 2006, Lola’s has always been, and continues to be guided by a committed focus towards developing and sustaining products of the absolute highest quality.
In a world where speed and machines are increasingly seen as king, we believe strongly in the power of handmade artistry and creativity. Our brilliant bakers handbake using only the finest ingredients which translates into our iconic Lola’s taste, present in all of our product ranges.
Ethics
For us our good ethics are what makes Lola’s a special place to work. Ethics means always committing ourselves to do the right thing for our customers, people, and society, even if that means we stand out! Ethics means caring for our working environment, and showing our people and customers kindness, respect and dignity.
Need a hand? Customer support telephone: 0330 058 9525